Scala Customer Service Review

Scala Customer Service Review

Reviews and skilled opinion on Scala Hosting – Scala Customer Service Review

Overview
Scala Hosting Promises to Be “The Next Step in Hosting Advancement,” but Does It In fact Provide? Scala Customer Service Review.
Can a little-known webhosting come out of no place, challenge the industry giants, and beat them at their own video game?

That’s exactly what Scala Hosting claims to do, and while I do like me a great underdog story, I’m also a big skeptic. An excellent webhosting has to do so many things right, and a lot of business simply do not have what it takes.

Let’s dig a bit deeper. Scala Hosting comes from Dallas, Texas, and uses scalable (for this reason the name – Scala) hosting strategies, from basic shared hosting to innovative handled VPS options. It operates two data centers, one in its hometown of Dallas and the other in Sofia, Bulgaria.

Everything looks terrific on paper, however I needed to see for myself what the service was all about. That’s why I signed up to the fundamental plan and methodically inspected each and every aspect of Scala Hosting. I put the business’s support service to the test multiple times and ran numerous performance diagnostics.

My conclusions? While it’s not ideal on every level, Scala Hosting is definitely impressive. Keep reading for the complete coverage and see if it’s right for you. Scala Customer Service Review.

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Scala Customer Service Review

Features
Abundant Resources and Excellent Security Procedures
Scala Hosting provides 3 kinds of hosting to pick from: Timeless shared hosting, handled VPS (virtual personal server), and self-managed VPS. For little to medium-size websites, from individual blogs to more advanced service pages, the shared hosting strategies will be more than enough. Scala Customer Service Review.

VPS, whether handled or unmanaged, is where the huge boys concern play. Amongst its many benefits, a VPS can conveniently house popular e-commerce stores and content portals. There’s practically no limitation to what a VPS can do – by scaling up its resources, you’ll constantly have the ability to handle more traffic and visitors.

I saw the absence of devoted servers and was in fact really happy about it. It’s the most expensive kind of hosting available, due to the fact that you’re provided complete control of a physical server (shared and VPS plans share a server’s resources with other consumers). Extremely few websites require such dedicated solutions, and supplying them is normally a timeless case of a web host overreaching.

So, focus is the name of the game with Scala Hosting. Count me as a fan. A jack-of-all-trades company is a dish for catastrophe.

 

Let’s start with the shared hosting strategies. Two subtypes seem to be available – web hosting and WordPress hosting – however in reality, there’s no distinction in between the two. I’ll simply describe them both as “shared hosting” from now on. Shared hosting can be found in 3 strategies, with the main variables being readily available disk area and extra features.

I opted for the simplest plan, Mini, and received a massive 10 GB of storage space. This is enough to host countless HD images, hours of HD videos, and an unlimited amount of text. Still craving more? The other two strategies included limitless disk space, as long as you comply with the reasonable usage policy (this isn’t your remote backup drive). Scala Customer Service Review.

 

A minor downside is that Scala Hosting’s strategies aren’t 100% SSD. All around the world, SSD is replacing the older and slower HDD drives, but since today, Scala Hosting is still in the midst of updating its storage drives. While this had the potential to impact speeds to some extent, I personally didn’t notice any slowdown whatsoever.

Proceeding. Great functions like cPanel, complimentary site migrations, limitless websites, CMS (content management system) auto-installers, backups, and SSL certificates are available with all 3 strategies. SSLs are a need to for any severe website owner, as they secure your visitors’ connections and guarantee their personal privacy. With an SSL certificate, your website will also delight in that nifty-looking padlock in the address bar.

Up until now, so great, but prior to we dig much deeper into some really special functions, I do need to point out that the feature list Scala Hosting promotes isn’t 100% up-to-date. Some fascinating functions, like the SpeedBoost Cacher, are no place to be seen. Others, like the complimentary SEO tools, are just links to a third-party SEO suite by the name of Attracta.

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Effective VPS Machines and the SPanel Control Board
I mentioned earlier that a VPS has a lot to provide you, so let me broaden on that. With routine shared hosting, you share the server’s resources with numerous other users. That indicates that there’s constantly the possibility that you will not have sufficient CPU power or RAM memory to completely run your site.

Due to the fact that you’re likewise sharing your IP address with your hosting neighbors, there’s the included risk of getting blacklisted for their activities. If another shared user on your server sends spam marketing messages, or even uses pirated downloads, you’ll all get blacklisted together. That indicates you not showing up on Google, and your e-mails going straight to spam. Scala Customer Service Review.

A VPS solves all that, as you’ll get private access to a particular set of resources. Generally, real to the Spider-Man slogan, this newfound power features terrific duty. Compared to a shared hosting plan, the administration and management of a VPS can be far more requiring. Unless … you have SPanel.

SPanel, developed exclusively by Scala Hosting itself, is a VPS control board like few others. It enables you to easily set up the quantity of resources available for your sites, includes integrated security software, and supports the uber-fast NGINX web server innovation. It also includes must-have functions like backups, use data, and SSL combination.

Scala Customer Service Review

SShield Security Keeps You Safe
No matter which type of hosting you wind up choosing, you’ll automatically be safeguarded by Scala Hosting’s SShield. It’s a total security system consisting of 24/7 monitoring, and it presently boasts a 99.998% success rate in blocking assaulters.

Believe your website isn’t going to draw in enemies, and you do not have to stress over it? Think again. Every single individual online requirements to fret about hackers. They have uses for even the easiest of websites, though sometimes creating chaos is truly all they’re interested in. Scala Customer Service Review.

Be clever and always select a hosting option that consists of effective security measures.

 

Access to WordPress Specialists
Beginning with the 2nd strategy (Start) in shared hosting, Scala Hosting offers a “Managed WordPress” service. To totally appreciate this cool function, you initially require to comprehend the standards in the hosting industry. The large majority of webhosting today have an extremely particular definition of their obligation to you. They provide the hosting and management panel, take care of the servers, and call it a day.

That indicates in fact looking after your site (that is, managing your WordPress installation and constructing your website) falls completely on you. Encounter a problem? Better employ a specialist or roll your sleeves up, since many companies will not lend a hand.

 

Efficiency
Strategic Data Center Locations Make for Speedy Loading around the World
Great features? Check. Easy to use? Definitely. Next thing to test (and arguably the most essential) is, of course, the performance. As always, I let the numbers talk – page loading speeds and uptime.

I ran a basic WordPress installation on my Scala Hosting strategy, hosted in the business’s Dallas data. I submitted a tailored SimpleShift theme, total with text and some non-optimized HD images, to get a good idea of how your website will perform.

As I make with all web hosts, I extended Scala Hosting the thanks to making optimizations. The support representative went ahead and added GZIP compression and browser caching. He did not point out the non-optimized images. The following efficiency tests were conducted after optimizations have taken place. Scala Customer Service Review.

After monitoring my test website’s uptime for a month using UptimeRobot’s tracking tool, I wound up with 99.72% uptime. This is primarily due to short durations of unavailability (around 10 minutes) every few days. Scala Hosting does advertise a 99.9% uptime assurance, so I was a bit dissatisfied by the outcome. After contacting the business about it, I was in fact compensated for 20% of my monthly charge!

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A Decent 24/7 Service with Actual English Speakers
Scala Hosting runs an ongoing support service, offered through live chat, tickets, e-mail, phone, and a knowledge base. During my initial research of the business, I could not help however discover that people were very happy with the assistance they received. This was appealing, as I usually discover support interactions to be quite headache-inducing.

Why do I feel that way? Because many business have long since outsourced support to third-rate call centers in cheap-labor countries, where agents command neither the English language nor the fundamentals of hosting.

Imagine my surprise upon hearing that Scala Hosting keeps all support in-house. Not just is the support staff part of the team, they really work from the same Texas workplace. Excited about the prospect of having a good assistance experience, I immediately proceeded to bombard the representatives with questions. And I can tell you they are EXCELLENT!

 

Prices
Shared and VPS Plans Are Attractively Priced
Scala Hosting’s pricing structure is simple – 3 strategies are offered for both shared and VPS hosting, with innovative plans including much better resources and more features. The cost of shared strategies is practically in line with the market average.

The scenario is a bit more complicated with the managed VPS plans. Initially glance, they may appear a tad costly, but it really depends on how you plan to use them. If you intend on developing several hosting accounts on the exact same VPS (for clients or yourself), then using Scala Hosting’s SPanel will make things considerably less expensive. Scala Customer Service Review.

The majority of business offer cPanel as their VPS management panel, and cPanel becomes more expensive as you add more users. With SPanel, the price is basic, whether it’s one user or 1,000. You can personalize your VPS setup to fit your exact needs and pay according to your picked resources.

Whichever strategy you pick, you’ll have the ability to select month-to-month, three-month, six-month, or yearly payment periods. Shared plans include a free domain if you register for 6 months or more, and a yearly dedication will net you a 29% discount.

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Scala Customer Service Review